Scheduled -
We are migrating customers from our UK West A streaming region to the new UK West B streaming region, ahead of decommissioning UK West A.
As part of our continuous programme of improving and expanding our network, we have out-grown the available capacity at the datacentre which hosts the existing UK West A region. Furthermore, repeated network issues that began over the last few months causing a subset of customers to experience connectivity issues, have fed into our decision to relocate the streaming region to a new datacentre provider.
As such we will be migrating customers from the original UK West A to the new UK West B streaming region.
The new datacentre has significantly more network capacity, improved detection and mitigation of Distributed Denial of Service (DDoS) cyber-attacks, and is located significantly closer to key internet backbones, including the LINX peering centre at Telehouse West in London Docklands, where the majority of internet traffic in the United Kingdom crosses over between different Internet Service Providers.
During the maintenance window, there will be at least one encoder and at least one round of listener disconnects, as equipment and services are relocated to the new region.
Please note that listener statistics will be temporarily unavailable in the Broadcast.Radio Portal during the maintenance window, although listener data will still be collected as normal for future reporting (e.g. Total Listening Hours).
The migration will be carried out by the Broadcast Radio team and will not require any configuration changes or action from the point of view of stations. If you are not using the UK West A streaming region, this maintenance will have no impact to your streaming service.
This work will take place in 4 stages during the maintenance window. The maintenance window may be extended if required.
Aug 11, 2026 - 10:59 BST