Broadcast Radio

All Systems Operational

Myriad Cloud Operational
90 days ago
100.0 % uptime
Today
Myriad Cloud Playout (Native/Azure based) Operational
90 days ago
100.0 % uptime
Today
Myriad Cloud (Native/Azure based) Management Operational
90 days ago
100.0 % uptime
Today
Myriad Cloud Playout (Cloud Dedicated) Operational
90 days ago
100.0 % uptime
Today
Myriad Anywhere Cloud, Broadcast Radio Live Operational
90 days ago
100.0 % uptime
Today
Myriad Anywhere Cloud Operational
90 days ago
100.0 % uptime
Today
Broadcast Radio Live Operational
90 days ago
100.0 % uptime
Today
Streaming, Web hosting, Apps and smart speaker skills Operational
90 days ago
99.99 % uptime
Today
Streaming Services Operational
90 days ago
99.99 % uptime
Today
Streaming Statistics Operational
90 days ago
100.0 % uptime
Today
Broadcast.Radio websites Operational
90 days ago
100.0 % uptime
Today
Apps: Apple (iOS) and Google (Android) Apps Operational
90 days ago
100.0 % uptime
Today
Voice Skills (e.g. Amazon Echo "Alexa" devices) Operational
90 days ago
100.0 % uptime
Today
Account management, Technical Support and other online services Operational
90 days ago
100.0 % uptime
Today
Contacting Broadcast Radio Operational
90 days ago
100.0 % uptime
Today
Online licensing portal Operational
90 days ago
100.0 % uptime
Today
Online assistant services like SongFacts and SmartInfo Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2026

No incidents reported today.

Mar 31, 2026
Resolved - This incident has been resolved.
Mar 31, 15:48 BST
Monitoring - Database recovery is continuing in the background. We have re-enabled Now Playing updates.
Mar 31, 14:59 BST
Identified - We have applied a temporary mitigation to restore full functionality when signing into Myriad and BR Live, fixing the issue where a small percentage of sign-in requests were timing out. We are continuing recovery work on the main database cluster. We have temporarily suspended Now Playing updates whilst this work completes.
Mar 31, 13:21 BST
Investigating - We are currently seeing an extraordinarily high number of invalid security requests hitting the broadcast.radio platform which affecting the performance of the administration pages which is also having a knock on effect that is causing some pages to load slowly.

This may also affect some users if they are using Broadcast.Radio integrated logins to login to Myriad Anywhere.

Engineers are currently working to mitigate this externally caused issue and we will post an update in due course.

Mar 31, 12:59 BST
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026
Completed - The scheduled maintenance has been completed.
Mar 21, 21:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 20:30 GMT
Scheduled - We are carrying out some work to replace a faulty Network Interface Card (NIC) on the primary ingest server in the UK South streaming cluster.

This work will begin at 8:30PM on Saturday the 21st of March 2026.

At the start of the maintenance window, we will switch to the secondary ingest server. This will result in a brief (no more than 1-2 seconds) interruption to streaming. Near or at the end of the maintenance window, we will switch connections back to the primary server.

Following the maintenance window, streams will automatically re-establish. In the unlikely event that your stream does not reconnect, our out-of-hours emergency support service is available, but we would advise restarting your encoder/streaming software first.

This maintenance only affects customers hosted on the UK South streaming cluster - there will be no impact for customers who are using the UK West streaming cluster.

Mar 20, 10:15 GMT
Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.