All Systems Operational
Myriad Cloud
Operational
Myriad Cloud Playout (Native/Azure based)
Operational
Myriad Cloud (Native/Azure based) Management
Operational
Myriad Cloud Playout (Cloud Dedicated)
Operational
Myriad Anywhere Cloud, Broadcast Radio Live
Operational
Myriad Anywhere Cloud
Operational
Broadcast Radio Live
Operational
Streaming, Web hosting, Apps and smart speaker skills
Operational
Streaming Services
Operational
Streaming Statistics
Operational
Broadcast.Radio websites
Operational
Apps: Apple (iOS) and Google (Android) Apps
Operational
Voice Skills (e.g. Amazon Echo "Alexa" devices)
Operational
Account management, Technical Support and other online services
Operational
Contacting Broadcast Radio
Operational
Online licensing portal
Operational
Online assistant services like SongFacts and SmartInfo
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance to Online licensing and telephone support Nov 10, 2026 10:00-12:00 GMT
On Tuesday the 10th of November, starting at 10:00 UK time our telco will be replacing one of our core routers that serves part of our online licencing facility.
This work is expected to only take around 15 minutes, however we've been given a two hour window for when this work will be carried out.
During that 15 minute window you may find that online licence renewals for products like Myriad, SmartSign or Encoder are delayed, or you may need to wait a few minutes before retrying. This won't prevent your software from working, it only affects the ability to renew during that window.
This work does not affect Myriad Cloud subscriptions as this works via an entirely different system.
During this time there may be brief moments where the telephone lines are also unavailable as they come in via a related fiber circuit, but you can still reach us via the ticket system if you need us.
If you have any questions at all please don't hesitate to raise a ticket via help.broadcastradio.com
Posted on Nov 05, 2026 - 14:25 GMT
This work is expected to only take around 15 minutes, however we've been given a two hour window for when this work will be carried out.
During that 15 minute window you may find that online licence renewals for products like Myriad, SmartSign or Encoder are delayed, or you may need to wait a few minutes before retrying. This won't prevent your software from working, it only affects the ability to renew during that window.
This work does not affect Myriad Cloud subscriptions as this works via an entirely different system.
During this time there may be brief moments where the telephone lines are also unavailable as they come in via a related fiber circuit, but you can still reach us via the ticket system if you need us.
If you have any questions at all please don't hesitate to raise a ticket via help.broadcastradio.com
Posted on Nov 05, 2026 - 14:25 GMT